Exceptional Customer Service

The management team have a wealth of experience and we consider ourselves to be one of the leading firms for the services we provide. Browse through our site or you can contact us to find out more.

 
4.8/5
100+ Reviews
4.5/5
30+ Reviews
4.7/5
50+ Reviews
5/5
20+ Reviews

A 10-year journey is not too long, but we are proud that our dedication and efforts have been recognized along the way.

OUR SERVICES

We will be able to provide you with data in line with their protocols.

DEBET RECOVERY

We will be able to provide you with data in line with their protocols.

ENFORCEMENT SERVICE

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MANAGED SERVICE

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AWARDS

Explore Our Services

An easy and flexible payment service

With ZZPS Limited, you can pay 24/7 through online banking or by telephone. You can also pay at any bank, by bank standing order, direct debit or by post.

About us

We are passionate on fulfilling quality services

We offer quality services with the best possible performance and have developed a strong reputation for efficiency and reliability. With the client in focus, we guarantee a professional and competent response from our highly qualified staff.

Company was founded
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100+ years of collective experience
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Thousands of satisfied customers
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Awards
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Our Services

Exceptional Customer Service

We offer quality services with the best possible performance and have developed a strong reputation for efficiency and reliability. With the client in focus, we guarantee a professional and competent response from our highly qualified staff.

We will be able to provide you with data in line with their protocols.

We provide numerous and flexible services on notice processing.

We use a cloud-based system to administer unpaid Parking Charge/Penalty Notices.

Developed for the parking industry with the help of parking operators.

iPayMyBill allows your customers to manage their payments online and incorporates your branding to maintain trust in your brand.

Testimonials

Using ZZPS (since October 2014) has been a great decision, your collections performance alone validates our decision, your customer service and account management is great, and your reporting processes are highly developed.

Client Testimonial

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an excellent achievement for a first-time assessment.
Investors
Thank you for your considerate attitude
Customer letter
Thank you for helping me resolve this, it’s made my Christmas!
Verbal

Selected Works

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Frequently Asked Question

A Parking Charge is issued to a vehicle parked in breach of the Terms and Conditions of parking on private land. This is not to be confused with a Penalty Charge Notice – it is, in this context, a Parking Charge. It can be affixed to a vehicle or can be sent through the post. The notice issued to the driver of the vehicle explains the time frames for payment, how payment can be made and also how to appeal the parking charge. Both payments and appeals can be made by post or online. Maecenas vulputate risus id est sodales consequat. Praesent aliquet, enim at ornare placerat, mi turpis egestas elit, quis sodales leo arcu ut ex.

Parking on private land is either permitted or restricted by a landowner. The landowner can protect the land through contract and/or trespass law. In most cases, contract law will prevail. In relation to parking, Terms & Conditions (T&Cs) of parking are displayed by way of signage, and a contract is formed if the driver accepts the terms as displayed. A Parking Charge is issued if the T&Cs are breached.

If you have received a Penalty Notice, it is because the private land in question is being managed under Railway Byelaws; the Protection of Freedoms Act does not apply in this instance, and the Owner of the vehicle is liable for the penalty.

NTO stands for Notice to Owner, NTK stands for Notice to Keeper, and is a notice that is sent to the registered keeper after a Parking Charge has been issued and if it has not already been paid. It is written confirmation to a Registered Keeper that the Parking Charge is still outstanding and will also provide details of the choices available in order to deal with the Parking Charge.

If an NTK is ignored, processes are instigated to collect the money due on the outstanding Parking Charge. It is possible that the value of the Parking Charge will be increased as a result. Contrary to the advice given on various forums, ignoring a Parking Charge issued on private land is not the best course of action. If you feel you have been issued with a Parking Charge incorrectly, the best thing to do is to contact us.  Do not just ignore your Parking Charge, get in touch with us.

The driver of the vehicle is responsible for payment. In certain circumstances, liability can pass to the Registered Keeper. If the Registered Keeper indicates that another person is responsible, further enquiries will be made.

Yes. A Judgment handed down by the Supreme Court (Parking Eye v Beavis) on 04 November 2015 confirms parking regimes which impose charges where motorists overstay or breach the terms of their contractual licence to park are enforceable charges. A copy of the Judgment is available here.

You should not ignore the notice, if you do the amount due may increase. Instructions on what to do will be shown on the Parking Charge. You should contact us and explain your reasons for any dispute. If you appeal within the time limit stipulated, you will have a further opportunity to pay at the reduced rate.

For Parking Charges issued after 1 October 2012 an independent appeals service has been established and is available if you have been provided with a unique IAS number.

POPLA stands for Parking on Private Land Appeals and is an independent appeals service funded by operators that are members of the British Parking Association.

The IAS is an acronym for the ‘Independent Appeals Service’ and is provided by the International Parking Community , ‘IPC’.

If you lose your appeal, you should pay the Parking Charge. If you refuse, the amount of the Parking Charge may increase and legal action may be taken to recover the amount of money due.

We advise you to pay. If you do not, then the matter may be passed to our solicitors, and the balance may increase as a result. If you have a legitimate reason for non-payment, get in touch with us.

Clients

Client Details here 

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